Customer Service Representative Job at InnoSource, Jackson, MS

  • InnoSource
  • Jackson, MS

Job Description

Customer Service Representative

Jackson, Mississippi Remote Work from home! Description

Are you looking for an entry-level customer service position where you can work from the comfort of your own home? Our Fortune 500 client is hiring customer service representatives for this summer. Apply Today!

*Must reside in the state of Mississippi*

  • We are currently hiring for 1st, 2nd, and 3rd shift
  • Permanent Schedules:
    • 1st Shift: Work 8 hour shifts between 3:00 AM CST – 7:00 PM CST.
    • 2nd Shift: Work 8 hour shifts between 11:00 AM CST – 3:00 AM CST.
    • 3rd Shift: Work 8 hour shifts between 7:00 PM CST – 11:00 AM CST.
  • Training Monday-Friday for 2 weeks, then starting week 3 you will have a more permanent work schedule.
  • Must be available to work weekends

Key Responsibilities

If you were hired for this position, your responsibilities would include taking inbound calls from drivers who need help with anything from a flat tire to a breakdown and working with a team of service providers to connect that customer with immediate support.

Requirements

Skills and Knowledge – Customer Service Representative

You MUST have your own equipment. Listed below are our requirements.

  • A Windows Desktop or Laptop Computer ( > or = 12.00GB RAM & > 4000 CPU).
  • A Dual Monitor Setup (or laptop and extend display to single monitor).
  • An Ethernet cable connected to your Windows Desktop/ Laptop.
  • A Webcam.
  • A Headset with a Microphone.
  • A Computer Mouse.
Education and Experience – Customer Service Representative
  • High School Diploma / GED equivalent

Benefits & Pay

  • $13/hr
  • Health Insurance, Dental Reimbursement, and Life Insurance

Job Tags

Permanent employment, Summer work, Currently hiring, Immediate start, Remote work, Monday to Friday, Shift work, Weekend work, Day shift, Afternoon shift

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